Episode 1: Introduction to Conversations with Orbita
During this episode, host Nate Treloar is joined by Kristi Ebong to chat about conversational AI in healthcare, tell personal stories , and share why they've dedicated their careers to health tech.
Automation with Empathy
Conversations with Orbita is a podcast sharing insights and innovations revolutionizing healthcare and life sciences with HIPAA-secure chat and voice-powered experiences empowered by conversational AI.
Introducing your host, Nate Treloar
Nathan Treloar, President, Co-Founder, COO at Orbita: Nate has over 20 years of experience as a key executive within FAST Search, Microsoft, RAMP, and, most recently, Ektron. Nate is a respected expert and speaker on search, text, and data mining and has advised hundreds of the world’s largest companies and government agencies.
Kristi has nearly 15 years of experience in health tech. Prior to Orbita, she was Head of Emerging Technology at Cedars-Sinai and served under the Obama Administration in the Office of the National Coordinator for Health IT. Kristi's professional roots include time spent at Epic Systems, large healthcare providers, startups, and foundations.
Introducing this episode's guest, Kristi Ebong
"Automation with empathy. The idea is to create an experience that automates a workflow... but it's also the idea of building empathy that makes conversational experiences, I think, different than traditional digital experiences." -Treloar
"The ability to meet people where there are in their regular lives through what we call omnichannel experiences is so powerful." -Ebong
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In Episode 1, we meet our host Nate Treloar (President, Orbita) and special guest Kristi Ebong as they share their personal journey in healthcare with chat and voice technology and what motivates them to solve healthcare's most pressing problems with conversational AI.
Listening to this podcast episode, you'll gain insights on:
- How to support healthcare and life sciences organizations reimagine the patient journey with conversational AI technology
- How Orbita works with healthcare and life sciences organizations to deliver secure, HIPAA-compliant virtual assistant solutions that enhance the patient experience, increase clinical efficiency, and improve outcomes
2020 brought on tremendous change, particularly in how we deliver and receive healthcare. Telehealth, remote care and monitoring, and virtual communication have moved to the center stage of the healthcare experience as we navigate the challenges of a COVID-19 pandemic-riddled world. Behind the scenes, advanced conversational AI technologies support this significant transition to accessible digital care.