Watch Webinar - Making sense of voice experiences and conversational AI in healthcare
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 Presenters

 

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Lizz Wright

UX Design Lead at Worrell

 

 

 

Lizz brings a critical eye and unique ability to piece together various user insights and technical requirements to produce cohesive user experiences for each project she’s a part of. Her attention to detail and strong sense of logic are especially valuable when navigating complex user interface and software systems. Lizz holds a Bachelor of Science in Graphic Design from the College of Design at the University of Minnesota.

About Worrell

Worrell is a global design firm that specializes in healthcare innovation and strategy. Since 1976, Worrell has served medical device and pharmaceutical companies with expertise in ethnographic research, human factors, and design and development programs. Working on the front lines with patients and healthcare professionals, Worrell uncovers unmet needs to bring new drug delivery, medical device, and digital health solutions to the market

 

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Bill Cava

Chief Product Officer at Orbita

 

 

Bill has nearly 20 years of experience as a software executive. Previously, Bill founded WiseMine, a SaaS platform providing big data analytics for content marketing and co-founded Ektron, a digital experience management platform provider.  He is a published author, a technology adviser, founder of the NH Data Science Group, and holds multiple patents in information retrieval.

 

 

When and why to expand upon paper, web and mobile interfaces

 

Voice is well suited for many of today’s most popular interactions with assistants like Amazon Alexa and Google Assistant -- such as checking the weather or playing a song. But when and why do conversational experiences make the most sense for healthcare? What about chatbots and voice-video interactions?
 
Most people speak more quickly than they type or write. The healthcare industry sees great promise in translating spoken words into electronic text – and then optimizing data analytics, machine learning and artificial intelligence to address long-standing inefficiencies, improve patient engagement and more fully empower consumers.
 
Our presenters will:
  • Share research on the power of voice to improve patient engagement and learning
  • Explore “placeona” (place-ona) – identifing how location can influence which type of interactive technology makes sense for people to use
  • Deconstruct voice as an interface to better understand when to use it – and when not to
  • Highlight omni-channel, “create once, publish everywhere” engagement – web, mobile, chatbots, video and more

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