WEBINAR | The Power of Conversation - Healthcare Content Service with Voice

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Presenters
Joyce Even

Joyce Even

Vice Chair, Content Management & Delivery, Global Business Solutions, Mayo Clinic

Joyce is a healthcare executive with 30+ years of in-depth understanding of healthcare, financial, and data/systems management. She has a background working as an RN and a CPA. Almost 20 years ago, Joyce began her career at Mayo Clinic in a financial analyst role, progressing into leadership positions and responsibilities. Today, she leads efforts to extend Mayo Clinic’s knowledge and capabilities by delivering integrated, market-leading health and healthy living solutions via Global Business Solutions.

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Nathan Treloar

President & Co-Founder, Orbita

Nate  has served in leadership roles in several successful high growth software companies including Orbita which offers the healthcare industry’s most comprehensive platform for powering voice and chatbot solutions. Previously, he held key executive positions at FAST Search, Microsoft, RAMP and Ektron. He is a respected expert on IoT trends, search, text/data mining and knowledge management and has advised hundreds of the world’s largest entities on their applications.

Insights from Mayo Clinic and Orbita to prepare your organization for voice content and services 

 

AI-powered voice and chatbot virtual assistants are transforming healthcare. Unlike traditional digital healthcare applications, virtual assistants (whether delivered over platforms like Amazon Alexa or Google Assistant or via chatbots over smartphone apps or websites) offer a more natural, more accessible, and more satisfying experience for educating and engaging healthcare consumers. 

Making content and content-based services available via next generation user experiences requires a new way of thinking. Voice and conversational interfaces are different. The old rules for content management and delivery do not apply. 

In this webinar,  experts at Mayo Clinic and Orbita will discuss how to prepare your content, your services, and your organization for the rapidly emerging “voice-first” world:

  •  Best practice tips for voice-first content management 
  • Tools, techniques, and technologies for integrating voice and chat into an “omni-channel” content strategy 
  • Examples and use cases of voice-first healthcare content services 

 

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