Virtual Assistants for Digital Marketing and Call Center Deflection
Voice and chatbot-powered virtual assistants have emerged as a powerful, cost-effective way to empower members and boost enrollment with meaningful and relevant information.Orbita virtual assistants help healthcare payers inspire member loyalty and drive retention. Members can ask plan-specific questions such as “how much have I spent against my deductible to-date?” and “who is the best in-network pediatrician near me?”
Learn about voice and chatbot-powered virtual assistant solutions for healthcare payers and plans.
Orbita provides conversational AI technologies and services for healthcare organizations to create secure, enterprise-grade voice- and chatbot-powered virtual assistants. Orbita’s HIPAA-compliant platform powers solutions that increase operational efficiencies and improve consumer, patient and member experiences to enhance remote patient monitoring, population health, customer service, member wellness, clinical trials and more. Leading digital health innovators rely on Orbita including Amgen, American Red Cross, Brigham and Women’s, Deloitte, Mayo Clinic, and Pillo Health.