WEBINAR | When is a chatbot not enough? Vaccine rollout and proactive patient communication

Orbita 3.17.21 Webinar


Chelsea Biel headshot

Chelsea Biel

Senior Director of Customer Success and Clinical Informatics, Orbita

Jeff Haggard headshot

Jeff Haggard

Director of Sales for Healthcare and Strategic Accounts, Orbita

As patients struggle to locate the COVID-19 vaccine resources they need the most, health systems are presented with a huge opportunity to proactively deliver this information and centralize fragmented communication. We'll explore how health systems can go beyond the bot to provide best-in-class digital patient experiences as the source of truth around the vaccine rollout and engage patients to build trust and loyalty.
Walk away with new insights about:

  • Deploying automated proactive cascading communication campaigns to reach/retain new and existing patients efficiently 
  • Targeting patient outreach to populations to ensure access while reducing burden on clinical and call center staff
  • Resolving issues around patient inequities, anxieties, and potential misinformation