---
title: White Paper | Driving Patient Engagement with a Proactive, Omnichannel Approach to Healthcare
description: Download our guide on how Orbita can support your org in the development and deployment of proactive outreach campaigns to improve patient engagement.
image: https://go.orbita.ai/hubfs/Driving%20Patient%20Engagement%20with%20a%20Proactive%2c%20Omnichannel%20Approach%20to%20Healthcare.png
---

[![Orbita](https://go.orbita.ai/hubfs/raw_assets/public/Orbita_November2020/images/header-logo.svg "Orbita")](https://orbita.ai)

# White Paper | Driving Patient Engagement with a Proactive, Omnichannel Approach to Healthcare

![Driving Patient Engagement with a Proactive, Omnichannel Approach to Healthcare](https://go.orbita.ai/hs-fs/hubfs/Driving%20Patient%20Engagement%20with%20a%20Proactive%2c%20Omnichannel%20Approach%20to%20Healthcare.png?width=866&name=Driving%20Patient%20Engagement%20with%20a%20Proactive%2c%20Omnichannel%20Approach%20to%20Healthcare.png "Driving Patient Engagement with a Proactive, Omnichannel Approach to Healthcare")

For years, healthcare organizations have operated around episodic appointments and communication (or lack thereof). This has left significant gaps in the patient’s care experience and resulted in a disconnect within the care team and between a patient and their healthcare providers (HCPs).

The Orbita Outreach module helps organizations deploy intelligent virtual assistants that proactively communicate reminders, notifications, assessments, and next steps. Manual outreach is costly and challenging and oftentimes utilizes only one channel (such as a phone call or text message). Harnessing AI-led cascading outreach programs that span multiple channels including SMS, email and phone significantly improves patient engagement.

- **Effectively reach patients** on the device/modality of their choice  
- **Engage patients** early on in their care journey 
- Automate outreach to **promote**** and scale proactive care models**** without overwhelming HCPs** with manual outreach efforts  
- Create higher patient conversion with a **cascaded communication strategy**

### Explore best practices and resources around proactive outreach:

- [Privacy Policy](https://orbita.ai/orbita-privacy-policy/)
- [Terms of Use](https://orbita.ai/orbita-terms-of-use/)

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