---
title: "White Paper | De-risking Your Bots: Adverse Event Detection with Conversational AI"
description: Download Orbita guide on enhancing timeliness and accuracy of detecting and escalating adverse events and improving experiences for patients and HCPs.
image: https://go.orbita.ai/hubfs/Orbita_Whitepaper_AdverseDetection_3.25.21.png
---

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# White Paper | De-risking Your Bots: Adverse Event Detection with Conversational AI

![Screen Shot 2021-03-25 at 5.31.07 PM](https://go.orbita.ai/hubfs/Screen%20Shot%202021-03-25%20at%205.31.07%20PM.png "Screen Shot 2021-03-25 at 5.31.07 PM")

Chatbots are an increasingly popular tool for improving call center operations and efficiencies, but few are equipped to accurately flag when a patient is having a medication-induced side effect.

With an adverse event detection module, pharma companies can ensure that users are appropriately routed to the correct resource or service that they need, and:

- Enhance the **timeliness and accuracy** of reporting adverse events
- Improve **user experiences for patients and HCPs** across their preferred channel (such as a brand’s website, social media, SMS, IVR, more)
- Enrich research with **insights from predictive analytics**
- **Reduce costs** associated with manual processes and outsourcing

### Explore best practices and resources around adverse event detection:

- [Privacy Policy](https://orbita.ai/orbita-privacy-policy/)
- [Terms of Use](https://orbita.ai/orbita-terms-of-use/)

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