In light of the COVID-19 pandemic, Orbita has been working to help our customers, other healthcare provider organizations and large employers across the world triage and navigate patients virtually to support the worried-well, at-risk, and symptomatic patient populations.
COVID-19 Chatbot Screener & Knowledge Base – Deployed to your website as a text chatbot, educates patients and screens symptoms seamlessly across web browsers with content from the CDC and other clinically-vetted sources.
COVID-19 Chatbot Screener & Knowledge Base, plus any or all of the following:
Navigator – In addition to the screener and knowledge base, the navigator tool directs patients to custom endpoints such virtual visits, online scheduling, a live chat agent, and specific patient education materials
Health Check – Supports symptomatic and/or at-risk patients with secure assessments that can be delivered through chatbot, text message or phone calls at regularly scheduled intervals (one Orbita customer is checking in with a target population four times a day)
Employee Health Check – Helps employers screen, check on, and manage employee populations; monitors employee health, direct employees to educational and supportive resources, and to provide clearance for work (this solution is helping manufacturers and other essential businesses to keep their employees healthy and well-supported)
Additional benefits of Orbita COVID-19 Chatbot Screener & Knowledge Base (included in premium version):
- Works seamlessly across web browsers, mobile chatbots, smart speakers (e.g. Amazon Echo, Google Home, etc.)
- Available via phone or SMS messaging: critical for reaching at-risk patient populations who may not use a smartphone or website
- Can be integrated with existing visit scheduling and telemedicine services
*No-fee version of COVID-19 chatbot available only for web-based text chatbot through June 30th, 2020.